When Can I Expect My Order?
- Unbranded orders are dispatched within 48 hours of the order being placed.
- Branded orders can take between 3 and 10 days to complete following which such orders will be dispatched.
- Orders to major centers take approximately 3-days to deliver and those to outlying areas around 5-days.
What Do You Charge For Delivery?
- All orders below R 3 000 will carry an R 170 shipping fee.
- All orders above R 3 000 will be delivered free of charge to major centers.
- Outlying areas may incur additional delivery costs.
How Do I Track My Order?
- Once your order is placed we will provide you with an order number which is to be used with any inquiries.
- Once an order is finished and a booking is made with a courier you will be provided with a tracking number and website address where you can track the process of delivery.
How Are Samples Delivered?
- You are more than welcome to order samples with the delivery and return cost of any samples being for the customer's account.
- Should an order be placed all costs incurred for the samples will be credited against the order.
What Freight Method Is Used?
- All orders are sent via economy road freight.
- Should a faster delivery method be required this can be requested and will be quoted accordingly.